MEDIC Training Solutions offers a variety of consulting services for your hospital or EMS agency:

Our EMS protocol development services can help you update your old, static treatment protocols or SOP’s. The treatment protocols we developed for D’Arbonne Ambulance Service are widely recognized as the most liberal EMS protocols in Louisiana. In 2001, we drafted the proposal from D’Arbonne Ambulance that helped convince the Louisiana EMS Certification Commission to add RSI to the scope of practice for Louisiana paramedics. We’ll help you determine the protocols that best fit the needs of your service area and your personnel, and develop a set of protocols that is liberal, patient and provider friendly, easily upgraded to accommodate advances in medical care, and most importantly, backed up by current research. Treatment protocols should free your personnel to take care of patients and help shield you from liability – not tie both your hands! Let us show you how. 

We offer customized FTO Training Programs to fit your needs. Do your current Field Training Officers have any formal training in adult learning techniques, mentoring, objective criteria for evaluation, effective communication, and other essential skills an FTO needs, or are they simply your senior medics with more experience than their peers? Experience is important, but an FTO needs formal training, and a formal evaluation tool. We’ll help you develop a quality FTO and mentoring program that will help reduce employee turnover by giving your employees the skills needed to succeed at your agency, and reduce your risk of potential liability.

Do you have a QA program or a CQI program? Do you know the difference? If your staff refers to your chart auditors or person responsible for QA as “the chart police” or “the report Nazi,” chances are what you have is a QA program. In other words, your staff only gets feedback when they do something wrong. Setting up a customer-centered, comprehensive Continuous Quality Improvement Program that is focused on staff development and problem solving rather than punishment, is easier said than done. We can show you some strategies on how to set up such a program at your EMS agency or hospital.

We’re asked frequently by community hospitals and long term care centers to make recommendations on equipment upgrades and modernization. We’ve often been able to help not only in that but also ensure that the equipment you purchase is compatible with that of your local EMS agency, and help you pursue the most cost-effective avenues of obtaining it.